Fast delivery with a range of services
Exclusive access to flights
Priority access to cargo space on 1,000+ flights a day, using Qantas, Jetstar, Rex, Qantas Link, Air North and Alliance passenger flights, in addition to our dedicated freighter planes.
Delivery to more destinations
Delivery to businesses and private addresses, Parcel and Send Parcel Lockers3, PO Boxes and Post Offices across Australia.
Delivery of high-value items
Additional security with StarTrack Premium Airlock and security-cleared drivers to validate and record four digits of recipient’s ID on delivery.
Next business day deliveries
Superior and fast national next business day1 delivery via Australia's largest delivery network.
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Weekday deliveries to street addresses, Parcel and Send Parcel Lockers2, PO Boxes and Post Offices across Australia
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Enhanced security functionalities being: Signature on delivery, Airlock (ID sight and capture) and PIN to Parcel Lockers4
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Authority to Leave (ATL): is a preauthorised service3
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Tracking and delivery notifications via the Parcel and Send website and AusPost app5
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Integration with 100+ eCommerce platform partners
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Local support via 13 23 45
1 Next business day delivery is only available within the defined premium network. The national next business day delivery network operates between capital cities (excluding Darwin) and some major centres.
2 Parcel Locker Terms of Use (PDF 397kB) apply. Collection time limits apply. For deliveries addressed to a Post Office Box or Parcel and Send Parcel Locker, you’ll need to allow one or more extra business days.
3 ATL can be preauthorised in circumstances where delivery is not possible or is deemed unsafe. In such circumstance a recipient will be “carded” and item(s) sent to a nearby Post Office (collection of these deliveries may be delayed by one or more business days) or delivered to an Parcel and Send Parcel Locker if receiver details were provided.
4 Where delivery is made to an Parcel and Send Parcel Locker, an entry PIN will be provided to the receiver and establishes proof of delivery (POD). This entry PIN is regarded as meeting any signature on delivery requirements.
5 Tracking events will vary depending on how your item is lodged and delivered. StarTrack Premium notifications are now available via the Parcel and Send website and the AusPost app (MyPost account required).